Customer Lifecycle Management
We, at mCarbon use our expertise to deliver complete end-to-end marketing and business solutions that help Telcos optimize their operations, increase efficiency thereby resulting in high-speed growth and profit maximization
Customer Lifecycle Management or CLM is defined as the measurement of progression a customer goes through during the buying lifecycle; which consists of multiple stages including awareness, consideration, purchasing, and usage – ultimately leading to maintaining customer loyalty to a product or service
mCarbon’s CLM solution is a 360-degree solution that manages the entire lifecycle of the subscriber on individual basis right from analysing subscriber behaviour, subscriber segmentation to defining target subscribers for offering. The solution is user-friendly, contextual, analytical, easy to use and reliable. It is real time individual lifetime customer solution with total control, helping the operator to retain the customer and helps in decision making.
Why does your business need Campaign Management System?
Campaign Management System is the fast, cost-effective and reliable means of creating promotional campaigns and managing them. With simple Graphical User Interface to set the rules of the promotion, the impact and reach of the system is unprecedented. It has the ability to monitor millions of transactions and disperse rewards to thousands of resellers in real time.